A warm, welcoming, and gracious approach to hosting, often associated with the Southern United States, emphasizing personalized service and genuine care for guests.
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A clearly defined and streamlined checkout process for guests, typically involving simple instructions for key return, trash disposal, and any other checkout…
The overall experience of a guest staying at a short-term rental property, encompassing all aspects of their stay from booking to checkout,…
IHG’s enhanced cleaning protocol introduced during the pandemic, relevant to short-term rental hosts as a benchmark for high standards of cleanliness and…
The fees charged by a property management company for their services, typically calculated as a percentage of the rental income.