A humorous term referring to the transfer of digital information physically, often via USB drive, between properties or to/from a management company, particularly useful in areas with poor internet connectivity.
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The practice of maintaining consistent pricing for the same room type across all booking channels to avoid customer confusion and platform penalties.
A keyless entry system that allows guests to access a short-term rental property using a unique code, typically provided before their arrival.
The percentage of time a short-term rental property is unoccupied over a specific period.
Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.