A Swedish term for “Self-Service,” emphasizing the provision of amenities and information that empower guests to manage aspects of their stay independently.
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Personalized and detailed messaging to guests, often in the form of welcome letters or pre-arrival emails, providing essential information and enhancing their…
An online advertisement for a short-term rental property, showcasing its features, amenities, photos, and rental rates.
Scannable codes often used to provide guests with quick access to property information, WiFi passwords, or local recommendations.
The process of evaluating potential guests through reviews, verifications, and communication to minimize risks associated with bookings.