The process of confirming a guest’s identity and booking details to prevent fraud and ensure security.
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The process of comparing a short-term rental business’s performance against industry best practices and competitors to identify areas for improvement.
Ensuring the rental property is accessible to guests with disabilities, providing features and accommodations that meet their specific needs.
Providing complimentary wireless internet access to guests within the rental property.
The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.