The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.
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Effective and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to enhance satisfaction and encourage positive reviews.
The process of thoroughly cleaning, organizing, and preparing a short-term rental property for the arrival of new guests.
A statistical graph that represents cumulative frequency data. In the context of short-term rentals, an ogive could be used to analyze trends…
An award given by TripAdvisor to businesses that consistently earn great reviews from travelers.