The interaction between hosts and guests throughout the booking process and during their stay, encompassing inquiries, confirmations, check-in instructions, and support.
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Communication from hosts that demonstrates an understanding of the needs and expectations of remote workers, providing prompt responses and helpful information.
Monitoring, responding to, and leveraging guest reviews to improve the rental experience and attract future bookings.
A method of raising capital for short-term rental businesses, where investors provide funds in exchange for ownership shares.