The interaction between hosts and guests throughout the booking process and during their stay, encompassing inquiries, confirmations, check-in instructions, and support.
Menu
You may also like
Building relationships with other short-term rental hosts, industry professionals, and local businesses. Networking can provide valuable insights, support, and potential partnerships.
Creating pre-written messages or responses to address common guest requests efficiently and provide consistent information.
A situation where a host accidentally accepts multiple bookings for the same dates, leading to potential double-bookings and significant guest dissatisfaction. Implementing…
Personalized and timely communication between hosts and guests, fostering positive relationships and addressing inquiries.