The interaction between hosts and guests throughout the booking process and during their stay, encompassing inquiries, confirmations, check-in instructions, and support.
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A pricing strategy for short-term rentals that involves offering discounted rates during shoulder seasons (the periods between peak and off-season) to attract…
An inquiry from a potential guest to a host on a short-term rental platform, seeking to reserve the property for specific dates…
The process of guiding new short-term rental hosts through the initial steps of setting up their listing, understanding platform rules, and preparing…
Implementing contactless check-in and check-out procedures using smart locks, keypads, or lockboxes, minimizing physical interaction and enhancing safety and convenience.