The interaction between hosts and guests throughout the booking process and during their stay, encompassing inquiries, confirmations, check-in instructions, and support.
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Using compelling language, visuals, and storytelling in property descriptions and marketing materials to create an emotional connection with potential guests.
Describing a property situated directly on a ski slope, offering convenient access for skiers and snowboarders.
All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
Effective and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.