Bookings made directly through a host’s website or other channels, bypassing third-party platforms and their associated fees.
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The collection and analysis of data from a short-term rental property’s website to understand user behavior, track performance, and optimize marketing efforts.
Refers to the physical equipment and fixtures in a short-term rental, such as door handles, locks, appliances, and plumbing fixtures.
A dedicated platform within Airbnb for hosts and guests to communicate and resolve any issues or disputes related to bookings.
A secure online payment platform integrated into some vacation rental platforms, allowing guests to pay for bookings in installments.