The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and maintain guest satisfaction.
Service Recovery
by admin|Published
Menu
Service Recovery
You may also like
Using an iPad as a central control panel for smart home devices in a rental property. Guests can adjust lighting, temperature, and…
A design approach that prioritizes the needs, behaviors, and preferences of end-users (guests) throughout the entire short-term rental experience, from browsing listings…
Tools that track rental prices across multiple platforms to ensure consistent pricing and avoid discrepancies that could impact bookings.
Researching and understanding the local short-term rental market, including competitor pricing, demand trends, and seasonal fluctuations, to optimize pricing and occupancy.