A contract between a host and a service provider, outlining specific performance expectations, response times, and service guarantees for tasks like cleaning, maintenance, or guest communication.
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A metaphorical term representing the intangible aspects of a short-term rental experience, such as the overall ambiance, host communication, and guest satisfaction.
Operating a short-term rental business with integrity, transparency, and respect for guests, neighbors, and the local community.
Adhering to local regulations and rules regarding noise levels in short-term rentals, often involving quiet hours, restrictions on parties, and measures to…
Utilizing technology and personalized messaging to provide exceptional communication experiences for guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.