The use of natural language processing (NLP) techniques to analyze guest reviews and feedback, identifying positive and negative sentiment to improve guest experiences and address potential issues.
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An online software solution designed to help hosts or managers oversee multiple aspects of their short-term rental business.
The state agency in Ohio responsible for setting and enforcing health and safety regulations, including those that may apply to short-term rentals.
A term used to describe a loyal guest who frequently books vacation rentals and often recommends properties or platforms to others.
Connecting and automating various home devices (e.g., thermostats, locks, lighting) to enhance guest convenience and security.