The process of dividing potential guests into specific groups based on shared characteristics, allowing hosts to tailor their marketing efforts and property amenities to attract specific types of travelers.
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Segmentation
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A set of rules that determine the refund amount a guest receives if they cancel their reservation, ranging from flexible to strict.
A fictional concept for a visually appealing and informative welcome book that provides guests with essential information about the property, amenities, and…
Measures taken to ensure the safety and security of both guests and the rental property, including security cameras, smoke detectors, carbon monoxide…
The process of addressing and resolving problems or disputes that may arise between hosts and guests during a short-term rental stay.