The goal of providing guests with a smooth and enjoyable experience from booking to checkout, encompassing clear communication, easy access, comfortable accommodations, and thoughtful amenities.
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Time-sensitive communication between hosts, guests, or property managers regarding critical issues that require immediate attention, such as emergencies or urgent maintenance requests.
Creating a unique and tailored experience for guests staying in a short-term rental by offering personalized recommendations, amenities, or services based on…
The process of verifying the identity and assessing the suitability of potential guests before confirming a booking, often involving background checks, reviews…