A set of questions sent to potential guests before booking to assess their suitability and minimize risks associated with hosting.
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The level of preparedness and resources available to handle emergencies or unexpected situations that may arise during a guest’s stay.
The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
Enhanced cleaning and sanitation procedures implemented during flu season to minimize the spread of germs and ensure a safe and healthy environment…
Providing access to streaming services like Netflix, Hulu, or Amazon Prime Video for guest entertainment within a short-term rental property.