A detailed set of cleaning and disinfection procedures implemented between guest stays to maintain a high level of hygiene and prevent the spread of germs.
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The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
A tax applied to commercial properties, which may include short-term rentals in certain jurisdictions. Hosts should be aware of their local tax…
Implementing contactless check-in and check-out procedures using smart locks, keypads, or lockboxes, minimizing physical interaction and enhancing safety and convenience.
Activities, tours, or recommendations provided by hosts to enhance guests’ stay by connecting them with local attractions, restaurants, and culture.