The process of identifying, assessing, and mitigating potential risks associated with short-term rental operations, such as property damage, liability claims, and legal disputes.
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The percentage of time a short-term rental property is booked over a specific period.
Exceeding guest expectations by providing exceptional service, personalized touches, and going above and beyond to create a memorable stay.
Detailed lists created by hosts to ensure consistent property preparation, guest communication, and overall smooth operation of their short-term rentals.
The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.