The process of encouraging guests to leave positive reviews after their stay, often through follow-up communication and incentives.
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Local service providers, such as cleaners, maintenance professionals, or tour operators, who have been recommended or vetted by previous guests or the…
Rules and restrictions imposed by homeowner’s associations that may impact short-term rental operations, such as occupancy limits or rental restrictions.
Strategies and practices used to eliminate or neutralize unpleasant smells in a short-term rental property, ensuring a fresh and welcoming environment for…
Creating standardized responses for common guest inquiries to ensure consistent and efficient communication, often used in conjunction with automated messaging systems.