The process of encouraging guests to leave positive reviews after their stay, often through follow-up communication and incentives.
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The level of recognition and familiarity that potential guests have with a short-term rental brand. Building strong brand awareness can increase bookings…
The process of dividing potential guests into specific groups based on shared characteristics, allowing hosts to tailor their marketing efforts and property…
Repair and upkeep services available to address issues that may arise at the rental property, ensuring guest satisfaction and property preservation.
Implementing safety measures and screening processes to verify guest identities, review guest reviews, and mitigate potential risks associated with hosting strangers.