A software platform used to manage bookings, calendars, and guest communication for short-term rentals.
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A three-letter code designated by the International Air Transport Association (IATA) to represent airports and metropolitan areas around the world. Useful for…
The process of guests reserving a short-term rental property for a future date. Advance booking trends and lead times can vary depending…
A reservation made outside of online travel agencies (OTAs) like Airbnb or VRBO, directly between the host and the guest.
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.