The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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The process of improving a short-term rental listing’s visibility and appeal on platforms like Airbnb and VRBO through high-quality photos, compelling descriptions,…
The specific group of travelers a host or property manager focuses on attracting to their short-term rental. Defining a target market helps…
Strategies and tools used to maximize booking rates and rental income by adjusting pricing, availability, and marketing based on demand and seasonality.
The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.