The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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Partnering with Destination Management Companies (DMCs) to offer guests curated experiences, local tours, and other travel-related services.
Comprehensive training programs designed for employees who directly interact with guests, such as cleaning staff, maintenance personnel, and on-site property managers.
Fulfilling tax obligations related to income generated from short-term rental activities, including occupancy taxes and income tax reporting.
The preferred methods and frequency of communication for guests, such as email, text messaging, or in-app messaging, allowing hosts to tailor their…