The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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Actively monitoring and responding to guest reviews, using feedback to improve the rental experience and address any issues promptly.
A legally binding contract that creates a confidential relationship between parties, typically used to protect sensitive information shared during business negotiations or…
A payment processing system that allows for real-time transaction authorization and settlement. This can be beneficial for short-term rental hosts who want…
A type of insurance that protects property owners or managers from financial responsibility for injuries or property damage suffered by a third…