The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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A booking option offered to guests at a lower price, but with a strict cancellation policy that forfeits the entire payment if…
The process of actively soliciting, monitoring, and responding to guest feedback to improve property listings, address any issues, and enhance the overall…
A pricing option offered by some hosts that allows guests to book a short-term rental for a portion of the day, typically…
A pricing strategy where rental rates are automatically adjusted based on real-time market data, such as demand, competitor pricing, and seasonality, to…