A plan for managing online reviews, including responding to both positive and negative feedback in a timely and professional manner to maintain a positive online reputation.
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A legally binding contract between a property owner and a property manager outlining the terms and conditions of their professional relationship.
An Albanian verb meaning “to find.” In the context of short-term rentals, ensuring guests can easily “gjyte” or find information about their…
A process that allows guests to access the rental property without in-person interaction, often using keyless entry systems, lockboxes, or smart locks.
A cloud-based software distribution model where applications are hosted by a third-party provider and accessed by users over the internet. Commonly used…