A plan for managing online reviews, including responding to both positive and negative feedback in a timely and professional manner to maintain a positive online reputation.
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A protection program offered by platforms like Airbnb that provides coverage to hosts in case of property damage by guests.
A comprehensive guide providing guests with essential information about the property, amenities, house rules, and local recommendations.
Traditional Guatemalan textiles, often handwoven, that can be used as decorative elements in short-term rentals to enhance local cultural immersion for guests.
A system that allows guests to access a short-term rental without physical keys, using codes, keypads, or smartphone apps for convenience and…