The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a positive guest experience.
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The use of software to automate communication with guests, such as booking confirmations, check-in instructions, and post-stay reviews.
A subscription service that delivers personalized beauty products. Hosts can partner with Ipsy to offer sample boxes or gift cards as amenities…
A type of insurance policy that provides financial protection to landlords or property owners in case a short-term rental guest needs to…
A cleaning service available upon request, providing flexibility for hosts and ensuring the property is ready for the next guest.