The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a positive guest experience.
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An automated conversational interface used on booking platforms or by individual hosts to answer guest inquiries, provide property information, and assist with…
Specific dates on the booking calendar when a short-term rental property is unavailable for reservation, often due to owner use or maintenance.
Collaborating with local businesses or brands to provide guests with exclusive discounts or experiences, enhancing the rental’s appeal and generating additional revenue…
A live video streaming feature on Facebook, occasionally used by short-term rental hosts for virtual tours, Q&A sessions, or showcasing local events…