The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a positive guest experience.
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The trend of guests booking short-term rentals for extended stays to work remotely, often seeking properties with dedicated workspaces, reliable internet, and…
The process of confirming the identity of guests booking a short-term rental to prevent fraudulent bookings and ensure safety and security.
A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
A popular online platform for booking vacation rentals, particularly known for its focus on whole-home rentals.