The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a positive guest experience.
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A travel style combining elements of business and leisure trips, such as extending a work trip for sightseeing or adding personal days…
A landlord’s legal right to access a rental property, even in a short-term context, for specific reasons like repairs, emergencies, or pre-agreed…
An accounting method that allows property owners to deduct a portion of the property’s value each year to account for wear and…
A somewhat derogatory term used to describe a short-term rental host who is perceived as impersonal, profit-driven, or lacking in genuine hospitality,…