The process of ensuring guests adhere to the house rules established for the short-term rental, often involving communication, documentation, and potentially penalties for violations.
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The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
The use of software or integrated platforms to automatically track income and expenses associated with short-term rentals, simplifying financial management.
Refers to the fluctuations or variations in demand for short-term rentals due to seasonality, events, or other market factors.
A metric used by Airbnb and VRBO to track how quickly a host responds to guest inquiries and booking requests, influencing search…