Establishing consistent guidelines for responding to guest reviews on platforms like Airbnb and VRBO, addressing both positive and negative feedback professionally and promptly.
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The percentage of listing views that result in potential guests sending an inquiry message to the host. A key performance indicator (KPI)…
A suite of hospitality management tools often used by hotels and sometimes by larger short-term rental businesses to manage reservations, operations, and…
The process of equipping short-term rental properties with amenities that enhance guest comfort and satisfaction, such as Wi-Fi, toiletries, and kitchen supplies.
Describes a short-term rental property that offers high-end amenities, finishes, and services, providing guests with a luxurious and indulgent experience.