Expanding income sources beyond nightly rental rates by offering additional services or amenities to short-term rental guests, such as airport transfers, grocery delivery, or local experiences.
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Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
An online platform or section of a website where guests can access their booking details, communicate with hosts, make payments, and access…
A refundable fee collected from guests before their stay to cover potential damages to the property beyond normal wear and tear.
An electronic document or webpage providing guests with essential information about the property, local recommendations, and house rules, enhancing their stay.