Technologies that enable guests to access short-term rental properties without in-person interaction, such as smart locks, keypads, or lockboxes.
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Providing dedicated charging stations or cables for iPhones as an amenity for guests who are Apple users.
The practice of managing short-term rental listings across multiple online platforms, such as Airbnb and VRBO, to maximize reach and bookings.
A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.
The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…