Evaluating the performance of cleaning staff, property managers, or virtual assistants based on their ability to handle guest requests efficiently and effectively.
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The use of software or platform tools to automate guest communication, including booking confirmations, check-in instructions, and responses to common inquiries.
A bedroom configuration featuring two separate beds of the same size, typically single or double, ideal for accommodating two individuals.
A marketing approach focusing on promoting the experiences and attractions surrounding a short-term rental property, enhancing guest value.
The process of handling bookings, coordinating check-ins and check-outs, managing guest communication, and resolving any scheduling conflicts.