Evaluating the performance of cleaning staff, property managers, or virtual assistants based on their ability to handle guest requests efficiently and effectively.
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A brief assessment conducted after each guest checkout to identify any immediate cleaning, maintenance, or restocking needs before the next booking.
Security measures implemented by hosts or property managers to vet potential guests and mitigate risks associated with unauthorized parties, property damage, or…
The procedures and facilities in place for collecting, sorting, and disposing of garbage and recycling at a rental property, ensuring cleanliness and…
Determining the optimal frequency and timing for communication with guests, from pre-booking inquiries to post-stay follow-ups.