Choosing and implementing technology solutions (e.g., property management software) based on their ability to handle and streamline guest requests effectively.
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The overall experience a guest has while staying at a short-term rental, encompassing everything from booking to check-out.
A feature on Airbnb and VRBO that allows guests to book a short-term rental instantly, without waiting for host approval.
The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.
A type of network that uses software to control traffic flow and optimize performance, beneficial for managing multiple rental properties with centralized…