Allocating resources (e.g., staff time, budget) strategically based on the volume and nature of guest requests to optimize operations.
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Communication with guests before, during, and after their stay through various platforms, such as Airbnb messaging, SMS, or email.
The process of preparing a vacation rental property for the winter season, including protecting pipes, insulating, and securing outdoor areas.
Digital tools and resources designed to assist with various aspects of short-term rental management, including channel management software, pricing tools, and guest…
Generating financial statements and reports that track income, expenses, and profitability of a short-term rental business.