Building strong relationships with guests by proactively anticipating and fulfilling their requests, leading to increased loyalty and positive reviews.
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A business philosophy that prioritizes the needs, preferences, and satisfaction of guests in all aspects of short-term rental management.
Short for “Short-Term Vacation Rental Platform,” it refers to online marketplaces like Airbnb and VRBO that connect property owners with travelers seeking…
A sofa that converts into a bed by pulling out a hidden mattress platform from underneath the seating area.
Building relationships with local businesses, particularly those catering to tourists, to offer guests recommendations and enhance their experience.