A guest-centric approach to short-term rental management that prioritizes personalized interactions, seamless communication, and memorable stays to foster positive reviews and repeat bookings.
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A guest review posted on a website or platform other than Airbnb or VRBO, such as TripAdvisor, Google Reviews, or social media.
The percentage of listing views that result in potential guests sending an inquiry message to the host. A key performance indicator (KPI)…
A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
Making necessary modifications or providing accommodations to ensure the property is accessible to guests with specific requests related to mobility, sensory needs,…