A request from a guest to extend their existing reservation for additional nights.
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A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
A web conferencing platform that allows hosts to hold virtual tours, meetings, and answer guest questions remotely.
A dynamic pricing model that considers competitor pricing, seasonality, and demand fluctuations to optimize nightly rates for short-term rentals.
Optimizing processes and workflows to minimize time spent on tasks like cleaning, communication, and maintenance while maximizing guest satisfaction.