Establishing clear, timely, and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, enhancing satisfaction and building rapport.
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A term used to describe a loyal guest who frequently books vacation rentals and often recommends properties or platforms to others.
Leveraging university or school alumni networks to promote short-term rental properties, targeting a specific demographic with shared affiliations.
A small but thoughtful amenity that can enhance the guest experience, particularly for those traveling for business or special occasions.
Implementing robust security measures to protect the Wi-Fi network and guest data at a short-term rental property.