Encouraging and responding to guest reviews promptly and professionally to build a positive online reputation and attract future bookings.
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Coverage that protects hosts from financial losses due to accidental or intentional damage caused by guests to their short-term rental property.
A comprehensive software system designed to streamline various aspects of short-term rental management, from bookings and payments to guest communication and cleaning…
The extent to which guests can identify and recall a short-term rental brand based on its visual elements, messaging, or reputation.
Communication between hosts and guests conducted solely within the messaging system provided by a platform like Airbnb or VRBO.