Effective and timely communication between hosts and guests throughout the entire short-term rental process, from initial inquiry to post-stay follow-up. This includes responding to messages promptly, providing clear instructions, and addressing any concerns or questions.
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Detailed instructions provided to guests on how to access the property, including directions, key codes, parking information, and Wi-Fi passwords.
The use of software or platform tools to automate guest communication, including booking confirmations, check-in instructions, and responses to common inquiries.
The highest price charged for a short-term rental during periods of exceptionally high demand, such as holidays, special events, or peak season.
Local regulations that limit noise levels in residential areas, often impacting short-term rentals and requiring hosts to enforce quiet hours.