A communication strategy that prioritizes building strong relationships with guests through personalized interactions and timely responses. This involves leveraging technology to automate messages, provide relevant information, and address guest inquiries effectively.
You may also like
Refers to software or systems used in short-term rental management that operate seamlessly across multiple devices and platforms (e.g., desktop computers, smartphones,…
All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
Researching and analyzing rental rates for comparable properties in the same location and with similar amenities to determine a competitive price point.
A satirical term used to describe a generic, uninformative, or overly positive review of a short-term rental property, often lacking in specific…
 
								