A communication strategy that prioritizes building strong relationships with guests through personalized interactions and timely responses. This involves leveraging technology to automate messages, provide relevant information, and address guest inquiries effectively.
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A digital or physical guide provided to guests upon arrival, offering essential information about the property, local recommendations, and house rules.
A fee charged to guests who request to check in earlier than the standard check-in time, subject to availability and host approval.
Amenities and features that provide a sense of familiarity and comfort to guests, making them feel at ease in a new environment.
Creating a digital neighborhood guide accessible through a QR code, showcasing nearby restaurants, shops, and attractions.