A communication strategy that prioritizes building strong relationships with guests through personalized interactions and timely responses. This involves leveraging technology to automate messages, provide relevant information, and address guest inquiries effectively.
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A semi-fictional representation of the ideal guest for a vacation rental, based on demographics, psychographics, and travel preferences.
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A legal doctrine requiring landlords to maintain their rental properties in a habitable condition, ensuring basic living standards like plumbing, heating, and…
Data points used by hosts and property managers to track the success of their short-term rental business.