Encouraging and responding to guest reviews on platforms like Airbnb and VRBO. Positive reviews build trust and credibility, while addressing negative feedback helps improve the guest experience and property management strategies.
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A platform feature that allows hosts and guests to provide feedback and ratings on their experiences, influencing future bookings and reputation.
Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
A centralized repository of information for guests, often found on Airbnb and VRBO listing pages. It includes details about the property, amenities,…
A visual representation of the steps a guest takes from the moment they become aware of your short-term rental to the end…