Strategies and efforts to create memorable and engaging experiences for guests during their stay, fostering positive reviews and repeat bookings.
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Procedures used by hosts to evaluate potential guests and mitigate risks, such as verifying identities, reading reviews, or requesting security deposits.
Wireless internet access (Wi-Fi) made available to guests within the short-term rental property, often considered an essential amenity.
The percentage of time a short-term rental property is booked over a specific period, indicating its popularity and profitability.
The excessive reliance on automated systems and processes in short-term rental management, often at the expense of personalized service or genuine hospitality.