Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
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Upgrades or renovations made to a short-term rental property based on feedback, suggestions, or common requests from previous guests.
A software application integrated into a vacation rental website that enables guests to directly book and pay for their stays online, streamlining…
A booking type where guests are not entitled to a refund if they cancel, often offered at a discounted rate.
A container, typically made of wicker, fabric, or plastic, provided in short-term rentals for guests to store dirty laundry.