Prompt and efficient communication with guests, answering inquiries and addressing concerns in a timely manner.
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Refers to the increasingly complex legal and regulatory landscape surrounding short-term rentals, where the lines between traditional hotels, B&Bs, and short-term rentals…
The ability to communicate with guests in their native language, either directly or through translation services, enhancing their experience and fostering positive…
A structured system for guiding and supporting new short-term rental hosts, providing resources, education, and assistance to help them succeed in the…
Measures taken by short-term rental platforms and property managers to prevent credit card skimming and protect guest financial information.