The ongoing effort by hosts to encourage positive guest reviews, which are crucial for attracting future bookings and building a strong reputation.
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An agreement where a property owner grants a single property manager or platform exclusive rights to market and manage their short-term rental.
The system by which short-term rental platforms and property managers handle secure financial transactions between guests and hosts, including booking payments, security…
A detailed document outlining the responsibilities, qualifications, and expectations for specific roles within a short-term rental business, such as cleaners, property managers,…
Organic promotion generated by satisfied guests who recommend a short-term rental to their friends, family, or colleagues, often through online reviews, social…