A comprehensive list of items and tasks to be checked before, during, and after a guest’s stay, ensuring the property consistently meets high standards of cleanliness, maintenance, and guest satisfaction.
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The process of creating a unique and memorable guest experience by incorporating local elements and design into a short-term rental.
The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.
Adhering to all relevant laws, regulations, and licensing requirements for operating a short-term rental in a specific jurisdiction.
The importance of responding promptly and professionally to guest inquiries, messages, and requests throughout their stay, enhancing guest satisfaction.