Steps taken by booking platforms or hosts to verify the identity of guests booking short-term rentals, often involving government-issued ID and profile verification.
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Using data from IoT devices, such as security cameras or access control systems, to enhance guest vetting processes and mitigate potential risks.
A community or online platform that connects short-term rental hosts for the purpose of sharing knowledge, resources, and support.
Pre-written messages used by hosts or property managers to communicate efficiently with guests, addressing common inquiries and providing information.
Providing guests with a readily accessible list of emergency contact information, including local authorities, medical services, and the host’s contact details.