Techniques for actively managing guest reviews, including responding to feedback, addressing concerns, and encouraging positive reviews to improve listing visibility and reputation.
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Monitoring, responding to, and managing guest reviews across various platforms to maintain a positive online reputation and attract future bookings.
The Polish word for “spokesperson,” signifying the role of hosts as ambassadors for their city or region, providing local insights and recommendations…
The overall impression and satisfaction a guest has with their stay, encompassing all aspects from booking to checkout.
A situation where a guest makes a booking on a short-term rental platform like Airbnb or VRBO, but the reservation is later…