The use of automated messaging tools to streamline guest communication, such as sending booking confirmations, check-in instructions, and pre-stay information.
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Recommendations and curated guides provided to guests about nearby attractions, restaurants, activities, and unique experiences to enhance their stay.
An organization promoting tourism in Ohio, providing resources and information for businesses in the hospitality industry, including short-term rentals.
Refers to the increasingly complex legal and regulatory landscape surrounding short-term rentals, where the lines between traditional hotels, B&Bs, and short-term rentals…
The process of improving short-term rental listings on platforms like Airbnb and VRBO to attract more bookings, including using high-quality photos, writing…