Utilizing instant messaging features within platforms or dedicated apps for swift communication with guests regarding bookings, inquiries, or issues.
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The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and…
Rask, tydelig og nyttig kommunikasjon fra verten som imøtekommer gjestenes behov og spørsmål.
The personality and tone of your short-term rental brand, as conveyed through your communication channels. Developing a consistent brand voice helps build…
The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.