Pre-prepared sets of questions sent to guests after booking or after their stay to gather feedback on their experience, preferences, and areas for improvement.
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Additional services offered to enhance the guest experience, such as arranging transportation, booking local tours, or providing personalized recommendations.
The process of welcoming and familiarizing guests with the rental property, providing them with necessary information, and ensuring a smooth check-in experience.
A guided tour or excursion focused on observing gnus, large antelopes, in their natural habitat. This activity is typically offered in African…
An Albanian verb meaning “to find.” In the context of short-term rentals, ensuring guests can easily “gjyte” or find information about their…