Targeted marketing campaigns and promotions designed to attract guests during periods of lower demand.
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Connecting smart home devices and amenities through a central app for guests to control during their stay, enhancing convenience and personalization.
Communication from hosts that demonstrates an understanding of the needs and expectations of remote workers, providing prompt responses and helpful information.
Clear, concise, and timely communication with guests, addressing their needs and inquiries promptly and professionally.
A term used to describe a loyal guest who frequently books vacation rentals and often recommends properties or platforms to others.