Developing effective communication and negotiation techniques to handle guest inquiries, resolve conflicts, and secure bookings at optimal rates.
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Key performance indicators (KPIs) used to evaluate the effectiveness and profitability of short-term rental agreements, such as occupancy rate, average daily rate…
A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.
A software system used to store, organize, and manage data related to short-term rentals, such as guest information, reservation details, and property…
The normal deterioration or damage that occurs to a property over time due to regular use, often accounted for in security deposits…