Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
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A marketing strategy focused on creating and distributing valuable and relevant content to attract and engage potential guests.
Refers to the practice of listing and managing short-term rentals on multiple platforms, such as Airbnb, VRBO, and Booking.com, to reach a…
The level of cleanliness that guests perceive a short-term rental to have, often influenced by factors such as reviews, photos, and the…
A detailed set of guidelines and procedures for cleaning and sanitizing a short-term rental property between guest stays.