Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
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A secure online service that processes payments from guests to hosts for short-term rental bookings. Payment gateways facilitate secure transactions, manage refunds,…
Specialized insurance policies designed to cover the specific risks associated with short-term rentals, including property damage, liability, and income loss.
Steps taken by booking platforms like Airbnb and VRBO to confirm the identity of guests through government-issued ID, profile verification, and background…
A pre-defined agreement outlining the roles and responsibilities of property owners, co-hosts, or property managers in handling repairs and upkeep of a…