Prompt, professional, and helpful communication with guests throughout their stay, from initial inquiry to checkout.
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Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
Stands for “Short-Term Vacation Software Integration,” denoting the seamless connection between different software systems used in short-term rental management, such as property…
A reservation made outside of the Airbnb or VRBO platforms, potentially through direct contact with the host or a property manager’s website.
Refers to the fluctuations or variations in demand for short-term rentals due to seasonality, events, or other market factors.