Analyzing and optimizing the entire guest experience from pre-booking to checkout, identifying touchpoints and improving satisfaction at each stage.
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Conducting virtual check-in procedures with guests using Zoom or similar platforms, providing remote access instructions, answering questions, and ensuring a smooth arrival…
Hiring external cleaning companies or individuals to clean and maintain short-term rental properties between guest stays.
The overall positive sentiment and satisfaction a guest derives from their stay at a short-term rental. It encompasses all aspects of the…
The practice of paying close attention to small but important aspects of short-term rental management and hosting, such as providing thoughtful amenities,…